HR7 Mega Store – Shipping Policy

Welcome to HR7 Mega Store (hr-7.com)! Our Shipping Policy outlines how we deliver your orders, estimated delivery times, shipping costs, and other important details to ensure a smooth shopping experience.

1. Shipping Partners & Coverage

We partner with trusted global and local logistics providers, including:

• FedEx, DHL, UPS (International & Express Shipping)
• USPS, Aramex, Local Couriers (Domestic & Standard Shipping)

We currently ship to 100+ countries, with some restrictions based on product type and destination regulations.

2. Order Processing Time

• Standard Orders: Processed within 1-3 business days (excluding weekends/holidays).
• Pre-Order/Backorder Items: Shipping timelines will be specified on the product page.
• Custom-Made Items: May require 5-7 business days for production before shipping.

Note: Delays may occur during peak seasons (e.g., Black Friday, Christmas).

3. Shipping Options & Estimated Delivery Times

Delivery times start after order processing is complete.

4. Shipping Costs

• Calculated at checkout based on weight, dimensions, destination, and shipping speed.
• Free Shipping: Available on eligible orders (minimum purchase may apply).
• International Fees: Additional customs/duties may apply (paid by the buyer).

5. Tracking Your Order

Once shipped, you’ll receive:
�� Email/SMS notification with a tracking number.
�� Live tracking link to monitor your package in real-time.

*If tracking isn’t updating, allow 24-48 hours for carrier systems to sync.*

6. Shipping Address Policy

• Ensure your shipping address is 100% accurate. We’re not liable for errors.
• Address Changes: Must be requested within 24 hours of ordering.
• PO Boxes: Accepted but may limit shipping options.

7. Undeliverable & Returned Packages

If a package is returned due to:
❌ Incorrect address
❌ Failed delivery attempts
❌ Customs refusal

1 We’ll contact you to reship (additional fees may apply).

2 Refunds will exclude original shipping costs.

8. Lost or Stolen Packages

• Lost in Transit: Report after 5 days past the estimated delivery date for investigation.
• Stolen After Delivery: File a report with local authorities and contact us.

We may require a police report for stolen package claims.

9. International Shipping & Customs

Duties/Taxes: Buyer’s responsibility. Check your country’s import laws.

Restricted Items: Some products (e.g., electronics, cosmetics) may face delays or bans.

10. Delays & Force Majeure

We’re not liable for delays caused by:
��️ Natural disasters
�� Political unrest
�� Carrier strikes
�� Pandemics

11. Contact Shipping Support

For urgent issues:
�� hr7megastore@gmail.com
☎ +234 8101614255 (Mon-Fri, 9 AM – 6 PM EST)

Policy Last Updated: [Insert Date]
HR7 Mega Store reserves the right to modify this policy. Check hr-7.com/shipping for updates.

Thank you for shopping with us! We appreciate your trust. ����